Terms & Conditions
We are dedicated to making your buying experience with us pleasurable. Please read the following terms and conditions before proceeding with your transaction.Purchasing our products and services implies that you have recognised, understood, and agreed to comply by and accept the following terms.
Delivery
- We are dedicated to making your buying experience with us pleasurable. Please read the following terms and conditions before proceeding with your transaction.Purchasing our products and services implies that you have recognised, understood, and agreed to comply by and accept the following terms.
- All orders are processed under ready stock categories are dispatched within 1 to 2 working days upon verification of payment. Delivery is carried out during working hours, Monday through Friday, excluding weekends and local public holidays(Malaysia).
- Please take note that if you have purchased a PREORDER item alongside a ready stock item, we will send the ready stock item to you first. (Except international orders, in which the ready stock will be sent together once PREORDER item arrives)
- The PREORDER item will be sent on a separate parcel. You may also check your order status here.
- Once the Dispatch Confirmation is emailed to you, your products are under the responsibility of our third-party postal service providers, and we shall not be responsible for lost parcel in post if proof of postage is supplied. Any claim will have to be made with our third-party postal service providers and we will make reasonable effort to assist in compensation claims (if any).
- For all Singapore orders, any customs or import duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel. In the case if tax not paid within the stipulated period, goods will be forfeited and destroyed by customs department which is not under our control.
- Price of postage includes handling fees.
- Shipping charges applied for Singapore orders when check out.
Bounced Parcels
- Customers will be contacted via email should we receive any bounced parcels bearing their name.
- Cost for re-delivery will be borne by the customer. Amirthanj Boutique will bear the cost of re-delivery if it is deemed as an error on our part. Details regarding the re-delivery will be provided in the email sent to the customer.
- Amirthanj Boutique reserves the right to deny any request to combine the bounced back parcels with any new orders.
- Any unclaimed bounced back parcels after 30 days grace period will be forfeited.